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Do you think ITIL® is not compatible with co-creation?

In this white paper, we are presenting two real use cases to illustrate two methods for co-creation. First, implementing IT service management tools, design thinking in the initial innovative phases. Then implementing Rapid Method (Agile Method by Devoteam) for Process and ITSM Solution deployment, for fast, user-centric configuration. Two approaches that can be used together…or separately…

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